Training

Training

TELE-SALES AND SELLING SKILLS IN RECRUITMENT

INTRODUCTION
There are a number of important elements that make up a good call. Miss one out or get one wrong and your hit rate will suffer and so will your morale. We look at all the problems facing a consultant running a desk, such as receptionists, rapport building, decision makers and objections. Our research shows that consultants who attend this course improve their hit rate by at least 100%

AIMS AND OBJECTIVES
By the end of this course delegates will be able to handle receptionists and secretaries, get through to decision makers, develop rapport, overcome objections and win the business.

CONTENTS

» How to plan and structure your sales calls, including “sales time” management
» Treble your success rate with receptionists and others who prevent you from getting through
» We explain how to get through to many more decision makers.
» How voice speed, inflection, resonance and tone can dramatically affect your hit rate.
» How to adapt to different attitudes and deal with awkward objections
» How to structure a successful call so rapport building is much easier
» How to arrange your questions for the best results
» Our award winning formula for handling objections
» Closing the sale and negotiating the best deal

Every delegate will be able to get past receptionists, through to decision makers and deal with obstacles, issues and objections in a far more professional way with answers that are significantly better and refreshingly different.

Recruitment consultants who have attended this course have reported significant improvement in all areas of the sales process.They leave with a better insight into how to overcome their weaknesses and improve their selling skills. They also leave with far more confidence and are able to approach prospecting with renewed enthusiasm

New prospects will be much easier to negotiate with and closing the sale will become automatic.
Call 02380 844125 For more information

Training

 

ADVANCED SELLING SKILLS IN RECRUITMENT

INTRODUCTION
This very successful course has been designed for experienced sales people and managers who want to move up to the next level. Delegates will be able to approach policy makers as well as senior decision makers with the right solution and present a proposal that will win larger accounts. This course not only explains how to get meetings with senior people, it also explains the rules for winning big accounts. The programme covers advanced selling techniques, major account planning and organization.

AIMS AND OBJECTIVES
» This excellent course covers all the essential and important elements that make up a successful advanced sales campaign.
» We look at how to turn small accounts into sole supplier status and how to win major accounts.

CONTENTS

» Strategies and tactics used to approach senior decision makers
» How to get through to senior decision makers and policy makers
» Advanced selling skills required to sell at senior level
» How to apply advanced skills work needed for consultative selling
» How and when to present your ideas and solutions
» The process for dealing with complex objections
» Advanced negotiating skills
» Different techniques for closing sales with senior decision makers
» Business Body Language
» How and when to change sales tactics

Developing quality accounts will be much easier as will getting through to and developing rapport with senior decision makers.
Call 02380 844125 For more information

Training

 

RESOURCING SKILLS IN RECRUITMENT

INTRODUCTION
Designed for recruitment consultants who want to improve their hit rate when sourcing new candidates. The course includes successful sourcing of new candidates, networking candidates, keeping candidates loyal until placed, candidate referrals and how to use Competency Based Interviewing to improve candidate loyalty and attract far better clients.

Whether you source using the telephone or face-to-face, there is much that can be done to improve your success rate. Quality candidates will make you their preferred choice.

CONTENTS:

SOURCING NEW CANDIDATES

» A range of successful methods for sourcing new candidates
» How to source quality candidates through networking and referrals
» How to place new positions quickly and effectively

TELEPHONE AND FACE-TO-FACE INTERVIEWS

» Conducting effective telephone and face-to-face interviews
» Questioning techniques to get all the information you need and keep candidates loyal
» How and when to keep in touch with candidates for best results

NETWORKING

» How to make networking work for you when sourcing and placing new candidates
» How to network candidates into other positions and companies

KEEPING CANDIDATES LOYAL

» How to keep candidates loyal to you until placed
» How to deal with counter-offers

COMPETENCY BASED INTERVIEWING

» How Competency Based Interviewing helps with sourcing and placing quality candidates
» Avoiding problems and ending on a positive note

USING PROFILING TO SUCCESSFULLY PLACE CANDIDATES

» Building up a profile for the ‘ideal’ applicant
» How to assess accurate job and person descriptions

Call 02380 844125 For more information

Training

 

GETTING THE BEST OUT OF YOUR RECRUITMENT TEAM

A ONE-DAY COURSE FOR MANAGERS AND TEAM LEADERS

INTRODUCTION
Good team performance depends largely upon the quality of management.
This course is all about managing your team successfully through positive and professional managerial practice. The course has been designed specifically for recruitment team leaders and managers who have responsibility for achieving results through others.This very successful recruitment management course is designed to improve leadership skills and increase your knowledge of team tactics

Plus... how to run a desk and get the whole team to hit target.Many leading agencies are successfully using APRC management training
to recruit, retain and motivate more effectively.

Whether you are relatively new to management or an experienced manager you will definitely benefit from this course and move forwards with confidence.

CONTENTS

» How to coach and lead a winning recruitment team
» How to involve the whole team to build a better agency
» How different styles make all the difference to get commitment from every member of the team

»
How and when to use different styles to get effective and positive results
» What leadership to provide for improved morale

TEAM TIME MANAGEMENT
» How to manage a profitable desk whilst leading a successful team
» Implementing successful team time-management

MOTIVATION
» Understand how different people are motivated and how to get the best out of the whole team
»
How to tackle the problems of motivating team members who are difficult to manage

SETTING GOALS AND TARGETS
» The process for setting goals and establishing methods for achieving them
» Assessing individual needs and implementing action plans to get a positive response
and results
» How to get commitment and positive buy-in
» Controlling the process by which goals are set and met
» Ensuring the team is motivated to put plans into action with commitment
» How to introduce and monitor individual and team action plans

COMMUNICATION
» How to set up effective communication meetings
» Implementing changes needed to achieve team success
» How to tackle problems, consider alternatives and decide on the most appropriate solutions

DELEGATION
» What to delegate and who to for improved morale and excellent results
» What to delegate, and how to delegate it, whilst minimizing fears the team may have


Being successful as a manager can be very rewarding (and lucrative) but also fraught with hazards that lead to problems. Managing a busy desk yourself and a team requires skills as well as instinct. Today's workplace is changing rapidly, solutions can soon become outdated and useless, but you are still expected to do everything flawlessly, from managing change to finding solutions to persistent problems, as well as supervising often diverse and sometimes demanding employees.

We give you the skills and techniques you need to become an effective and efficient manager. Your team needs regular motivation and what motivates one person may not be the same for another. We look at a wide variety of techniques to suit people who do not think the same way as you do, or each other. We show you how to increase performance, productivity and the bottom line on a month by month basis

"Designed for managers who want to get the best out of their team"

Call 02380 844125 For more information

Training

PROPOSAL WRITING SKILLS IN RECRUITMENT

INTRODUCTION
In today’s competitive market place it is important to have the edge over competitors by being able to write a first class proposal. Whether writing an important proposal to potential clients or to colleagues in your own agency, an understanding of how to write and construct a successful proposal is essential.

WHO SHOULD ATTEND?
Managers and Consultants who want to improve their proposal writing skills.

AIMS AND OBJECTIVES
This very useful course looks at all the important elements needed to prepare, write and construct a professional business proposal. The course includes the design and layout of a successful proposal.

CONTENTS

» Rules and elements of a successful proposal
» How to set a clear objective for your proposal
» Getting your key messages across in your proposal
» How to make your proposal reader-centred
» Making sure you address your prospects' needs
» How to make sure decision makers to read your proposal
» Establish the need for what you are proposing
» Build a persuasive argument throughout your proposal
» How to layout your document for best effect
» Keep your prospects reading, by making the document 'flow'
» How to give the document more impact
» How to leave a positive last impression

Call 02380 844125 For more information

Training

PRESENTATION SKILLS IN RECRUITMENT

INTRODUCTION
In today’s competitive market place it is important to have the edge over competitors by being able to deliver a first class “business to business” presentation. Whether presenting to potential clients or to colleagues in your own agency, an understanding of presentation skills is essential.
WHO SHOULD ATTEND?
Managers and Consultants who want to improve their presentation skills.
AIMS AND OBJECTIVES
This course covers everything from presentation strategy to how to deliver a successful presentation. If you take your career seriously then this course is a must.

CONTENTS

» The construction and design process
» The structure of a successful presentation
» Selecting the key impact points for your presentation
» Making a positive impact on your audience
» Effective ways to deliver a successful business presentation
» Making a presentation meaningful and activating
» Attention-getting openings and compelling closings
» Enhancing vocal delivery
» Adding positive body language
» Preparing to present with confidence
» Constructing the narrative by linking the key points
» Linking content to increase impact
» Making your message "stick"
» Managing questions from the audience
» Keeping to your timeline

Call 02380 844125 for more information


 

Presentation skills

NON APRC MEMBERS
All training courses are £1,560 (Up to 12 delegates and includes training note book which is an excellent reference source)

If you would like to try our training services and wish to take advantage of our introductory offer then call 0238 844125 for more details. This will give you the opportunity to see at first hand how professional our approach to training is.

 APRC MEMBERS
Corporate members are entitled to 30% off on in-agency training costs.

If you would like to try our training services and wish to take advantage of our introductory offer then you can choose from any of the above course for £780 (up to 6 delegates). This will give you the opportunity to see at first hand how professional our approach to training is.
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TRAINING
Tele-Sales and Selling Skills
Advanced Selling Skills in Recruitment
Resourcing Skills
Managing a Desk and a Team
Proposal Writing Skills
Presentation Skills

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