Training

ETHICS AND INTEGRITY
The APRC exists to promote the highest standards of professionalism, ethics and integrity in recruitment.

By being a member of the APRC you associate your agency with a professional body and show that you subscribe to the Association's strict code of conduct.

BENEFITS OF MEMBERSHIP
» Membership of an internationally recognised professional body
» Seminar speakers available for client events
» Discount on APRC training
» Membership of the largest members recruitment association in the UK
» Appropriate designatory letters: APRC/MPRC/FPRC/Corporate Member
» Diploma in Recruitment qualification
» Diploma in Recruitment Management qualification
» Dedicated advice and information line
» Professional code of conduct to display
» Membership certificate
» Corporate membership certificate
» Use of the APRC logo
» Useful advice and articles

APRC CODE OF CONDUCT
APRC Members will strive to serve clients and candidates with honesty and with integrity at all times
APRC Members shall make accurate claims concerning the services
they offer to clients and candidates.
APRC Members shall uphold the principle of fair play and be vigilant
against conduct which has the intent, capability or
effect of being deceptive.
APRC Members support the recruitment industry through co-operation
with clients, candidates and other businesses, who would
benefit from an ethical system.
APRC Members will honour all commitments and seek to resolve any disputes in a fair and expeditious manner.
APRC Members acting for and on behalf of clients will put forward only those candidates who are suitable for the position being offered.
APRC Members acting for and on behalf of candidates seeking temporary, contract or permanent employment will supply the best possible advice and have their best interests represented at all times.
APRC Members agree that details contained in advertisements are clearly based on specifications taken from clients and any description or terms and conditions offered are truly representative.
APRC Members also agree that no advertisement should contain material that may cause any offence or be contrary to the Code of Advertising Practice as laid down by the Advertising Standards Authority.
APRC Members agree to obtain permission from a candidate before
submitting details to a client.
APRC Members agree to thoroughly brief all candidates accurately
before they attend an interview with a client.
APRC Members must make every effort to obtain appropriate training in
recruitment practice and give advice where necessary to other
APRC Members and colleagues.
APRC Members agree to inform clients of any potential conflicts of interest before attempting to fill a vacancy.
APRC Members will not act in a manner that will bring into disrepute the Association, its Members or the Recruitment Industry.
APRC Members are responsible for maintaining and upholding the high standards and ethics of the Association.
APRC Members will fully inform clients and candidates of any environmental, safety or other hazard that may be detrimental to health and safety.
APRC Members must comply with all the provisions of the Employment Agencies Act including all legislation relating to equal opportunities, health and safety, employment of disabled persons, race relations, sexual discrimination, rehabilitation of offenders and all aspects of the Data Protection Act.
APRC Members will comply with all aspects of law and legislation appertaining to the recruitment industry and make available to candidates and clients alike the benefit of that knowledge, so that neither is being deprived of essential information and advice.
APRC Members agree that they will not approach a current employer for a reference without the express permission of the candidate.
APRC Members taking up references on behalf of a client whether it be for temporary workers contract or permanent positions will do so only with prior permission.
APRC Members who obtain information supplied through a reference will treat the information as confidential to the recruitment process.

NOTE
Anyone applying for membership of the APRC must agree to abide by the APRC Code of Professional Conduct. Anyone who is reported to the Association for failing to maintain high standards will, subject to the Council’s decision, have their membership revoked

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Code of Conduct (click to open Microsoft word copy)
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Code of Conduct (click to open Adobe Pdf copy)
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LAW AND LEGISLATION

1) More new employment laws have been introduced into the
UK in the last five years than in any other country

2) Employment tribunals have dramatically risen - almost 700
every day in the last few years (167,000 tribunals last year)

3) More and more companies are asking agencies for up-to-date law and legislation information. As a consultant you should be aware of the latest changes as they happen and be in a position to advise your clients.

The following fact sheets will help you understand each of the laws and how they affect you and your clients.

FOR MORE INFORMATION [click]

» Introduction to law and legislation
» Discrimination in recruitment
» Sex discrimination
» Age discrimination
» Discrimination against disabled people
» Discrimination on the grounds of race
» Discrimination on the grounds of religion or belief
» Discrimination on the grounds of sexual orientation
» Discrimination over membership or non-membership of unions
» Discrimination in day-to-day working practices

HELP AND ADVICE LINE - 02380 844125

APRC The APRC is a members association dedicated to helping consultants and managers in all areas of business and recruitment development.
APRC There are many areas of recruitment where half an hour on the phone is enough to give you immediate help and avoid the delay in waiting to attending a course on the topic.

Examples:-
(1) Sales issues
You may be struggling and need advice on how to get through to decision makers or negotiate a better margin with a company that is difficult to deal with. We are happy to spend time on the phone offering help, advice and tips that will improve the situation.

(2) Presentation problems
Suppose you have been asked to do a presentation and have never been on a course and not sure where to start
We are happy to spend time on the phone offering help, advice and tips that will make your presentation a success.

(3) Proposals that perplex
You have been asked to submit a proposal to a company that you would love to deal with and yet your proposal writing skills are suspect.
We are happy to spend time on the phone offering help, advice and send you training notes that will make your proposal look and sound professional.

(4) Competency Based Interviewing (CBI)
Many leading UK companies want an agency to use CBI and yet so few agencies know how a competency-based interview actually works.
We can help you with notes and spend time on the phone talking you through the process. It may make all the difference.

We help hundreds of consultants every month improve their knowledge of recruitment and offer practical advice covering a wide range of issues.

APRC RECRUITMENT QUALIFICATIONS

A recruitment qualification from the UK’s leading professional
body will greatly improve your knowledge and career development
in a way that a few years ago seemed impossible. Developed out of
a need for high standards of recruitment education by the APRC
in conjunction with leading industry professionals and agencies in the UK.

Learn the principles and practices of a professional recruiter, including how to plan and run a successful desk, manage business and client development and how to adapt to a changing market place

The Diploma in Recruitment is a recognized industry qualification designed for consultants with a minimum of 12 month’s experience in recruitment.

DIPLOMA IN RECRUITMENT MPRC Dip-Rec

Course overview

» Understanding the recruitment market place
» Understanding the role of the recruitment consultant in the UK
» Recruitment planning including effective time management
» Effective research and qualification techniques
» The process of identifying client needs
» Using the telephone in sales and client development
» Selling and negotiating in recruitment
» Building an ongoing successful desk
» Resourcing and managing the candidate process
» Implementing successful candidate resourcing strategies
» Understanding and using Competency Based Interviewing (CBI)
» Questioning techniques designed for resourcing
» Different marketing techniques for candidates including networking candidates
» Essential law in recruitment including all relevant legislation
» Understanding the legal implications of the various Acts of UK law and legislation

This training course culminates in an examination

Designatory letters
On successful completion of the final examination consultants will be able to add
» Dip.Rec to their MPRC letters

The APRC DIPLOMA IN RECRUITMENT is an accredited training course which is highly valued by agencies and clients alike, ensuring that the skills you learn and develop are practical, valuable and relevant to your career.


DIPLOMA IN RECRUITMENT MANAGEMENT : FPRC Dip--Mgt

A management qualification in recruitment from the UK’s
leading professional body will greatly improve your knowledge
and career development in a way that a few years ago seemed
impossible. Developed out of a need for high standards of
recruitment management education by the APRC in conjunction with
leading industry professionals and agencies in the UK.

Learn the principles of running a desk and team together with successful branch development.

The Diploma in Recruitment Management is a recognized qualification designed for those who wish to move into recruitment management or are currently in that role but have received no formal recruitment management training.

Course topics

» Understanding the role of a successful recruitment manager
» Directing your management style to get commitment and improve motivation
» The process of setting goals and establishing methods for achieving them
» Managing a desk whilst building a successful team
» Implementing Key Performance Indicators and structured planning
» Recruiting successful consultants
» How to successfully manage your own workload as well as a team
» Controlling the process by which goals are met and better business achieved
» Understanding how different people are motivated and how to adapt your approach for improved results
» Ensuring the team is motivated to put plans into action with commitment
» How to set up effective communication meetings
» How to introduce and monitor individual and team action plans
» Implementing changes needed to achieve team success
» What to delegate, and how to delegate it, whilst minimizing fears the team may have
» How to tackle problems, consider alternatives and their implications, and decide on the most appropriate solutions

This training course culminates in an examination

Designatory letters
On successful completion of the final examination delegates will be able to add Dip.Rec.Mgt to their FPRC letters

The APRC DIPLOMA IN RECRUITMENT MANAGEMENT is an accredited training course, which is highly valued by agencies and clients alike, ensuring that the skills you learn and develop are practical, valuable and relevant to your career.

PROFILING SERVICES USING DISC

If you’re recruiting new staff or looking to improve team performance, or wish to offer profiling to your clients, we are happy to help in any way we can?

» Our comprehensive report will tell you how dominant someone is.

» It will accurately describe their ability to influence things

» Would you like to know how steady someone is?

And finally do they stick to the rules, are they compliant?

Our comprehensive report will tell you if they have

» The right aptitude
» The right approach
» The right attitude

It will give you an insight as to the important questions to ask at interview

» If they are concealing something important
» If they suffer from stress

We will provide you with an accurate assessment of someone's aptitude, attitude and approach to a whole series of tasks. It will save you time and money by cutting down on costly recruitment mistakes and help with team coaching.

MANAGEMENT
Companies that use our profiling services as part of their selection process have seen improvements of up to 50% in team performance and staff retention.

We are leading experts in DISC profiling and testing and have been providing training to agencies throughout the world for more than fifteen years.

NOTE: All profiling and profile training is carried out by qualified experts.

NOTE: If you’re recruiting new staff or looking to improve team performance, or wish to offer profiling to your clients, we are happy to help in any way we can.